Frequently Asked Questions

BuyGetRewards is a buying group. Members are independent suppliers: you buy the products a deal lists from the retailers it names and ship them to our warehouse. Once the goods are addressed to BuyGetRewards they belong to us, and when the warehouse scans them in we reimburse you for the goods by crediting your balance with the deal's advertised price. Any commission the deal lists is added after staff verification.

We sell the goods members supply to brands, distributors, and retailers who source inventory through alternative channels. Those sales fund the reimbursement for the goods and the commission we pay you.

Yes. BuyGetRewards pays from its own funds, checks every shipment at the warehouse, and keeps your orders, balance, and payment history visible in your dashboard.

Cashback apps give you back a small percentage on things you buy and keep. BuyGetRewards works differently: you do not keep the goods. You supply them to us, and we reimburse you for the goods, plus any commission per item.

Step 1: Browse deals and review the commission per item. Step 2: Commit to a quantity. Step 3: Buy the items from a retailer the deal accepts. Step 4: Ship them to our warehouse and add tracking. Step 5: The warehouse scans the items in and credits the deal price to your balance. Step 6: Any commission is added after staff verification. Step 7: Request a payout of your balance by ACH.

A commitment is your promise to purchase and ship a specific quantity. When you commit, you reserve that quantity from the available pool. Only commit to quantities you intend to fulfill.

Deals specify accepted retailers - commonly Amazon, Target, Walmart, Best Buy, Costco, and Sams Club. Each deal shows which stores qualify.

After committing, you will see our warehouse address. Ship items there and add tracking to your dashboard so we can match and verify your shipment promptly.

Each deal shows what it pays: its advertised price for each item, plus any commission per item. Amounts differ from deal to deal, so check the deal before you commit.

Items are checked in at the deal's advertised price, and that amount is typically credited to your balance when the warehouse scans them. If a scan needs staff review, it is credited once the review is done, at the price staff confirm. Any commission is typically added after staff verification. You then request a payout of your balance: staff approve it into an ACH file (it shows as Processed), the file is sent to the bank, and it is marked Paid once you've been paid. Funds usually arrive the same or next business day after the file is sent to the bank. These are estimates, not guarantees: timing can vary with bank processing, holidays, verification, returns or disputes. If the bank rejects a payout, it goes back to your balance and we let you know.

We pay by ACH direct deposit to your US bank account. Add your bank account in your profile, then confirm the two small test deposits we send to verify it. Bank details are stored encrypted.

When staff confirm a return of an item that was already scanned in, what you were credited for it (the reimbursement plus any commission) is debited. The retailer refunds your card. The amount comes first out of any payout request not yet sent to the bank (the request is reduced, or cancelled if what is left is below the payout minimum), and only the rest comes off your balance, which can go negative. While the return is open, that item's value is held back from what you can request.

The minimum payout is typically $25. Once your balance reaches the minimum, you can request a payout anytime.

Select Create Account and enter your name, email address, mobile number, and a password. We use your mobile number to verify payouts. Our team reviews each new account and emails you once it is approved.

Your account has been moved here. Use Forgot Password on the sign-in page with the email address you used before, set a new password, and then add your bank account again in your profile.

No. Joining is free, with no membership fees or subscriptions. Optional services, such as shipping protection tiers, show their cost before you opt in.

Contact support as soon as possible. We work with members who communicate proactively.

Shipments to and from our warehouse have platform-level shipping protection. Members can also opt into an insurance tier from their profile for additional protection on items they send us.

Always add tracking and keep the retailer or carrier case number. If a package is lost or damaged, you must first pursue the applicable retailer, carrier, or shipper claim process and save the tracking, photos, messages, denial, or no-response proof. If that path does not resolve it, open a support ticket with the evidence. You do not contact UPS Capital directly; our staff handles any insurance escalation behind the scenes.

Every new deal appears in your dashboard, and you get a push notification if you have them turned on.

We document the condition when it reaches the warehouse and work with you. Keep photos, tracking, packaging details, and any retailer or carrier case records so our staff can review the issue.

Go to Disputes in your dashboard, select the order, and describe the issue. We usually respond within 2-3 business days.

Members can use the Support section in the dashboard. Anyone can use the contact form on our Contact page or email support@buygetrewards.us. We usually respond within 24 hours on business days.